Privacy Policy

This Privacy Policy explains how boo-casino, available exclusively at boo-casino-ca.com, collects, uses, shares, and protects your personal information. It applies to all players and website visitors using boo-casino-ca.com, effective as of November 6, 2025. Your privacy and data protection rights are of utmost importance, and this policy complies with all applicable Canadian legal standards and industry regulations.

Who We Are

OBSERVE: boo-casino is operated by Green Feather Online Limited, registered in Malta. All contact and registration information is provided below for transparency and regulatory compliance.

Legal Entity: Green Feather Online Limited
Registered Address: Elite Business Centre, Trejqa ta' Box Box, Msida, MSD 1840, Malta
Company Registration Number: C80735
Gaming License: MGA/B2C/445/2017, issued by the Malta Gaming Authority (valid through December 31, 2025)
Contact Email (Data Protection): [email protected]

If you have questions regarding data protection, please contact our Data Protection Department via the above email address. All privacy-related communications will be handled by appropriately trained staff.

What Personal Data We Collect

OBSERVE: boo-casino-ca.com collects various categories of personal and technical data to provide secure and compliant gaming services. EXPAND: The following data types are processed:

Personal Identification Data: Full name, date of birth, residential address, email address, and phone number (where provided).
Technical Data: IP address, device information, operating system, browser type, log files, and session data.
Payment and Financial Data: Payment card details, e-wallet identifiers, transaction histories, and withdrawal requests, processed strictly for transactional and anti-fraud purposes.
Behavioral Data: Account activity, betting history, game participation, clickstream data, and responsible gambling interactions.
Cookies and Tracking Technologies: Unique identifiers, cookies, web beacons, and similar technologies for technical and analytical purposes (see Cookies section).

REFLECT: All data collected is directly relevant to the operation and regulation of gambling services within CA and is handled in strict accordance with this policy.

Legal Basis for Processing

OBSERVE: boo-casino-ca.com processes your personal data only where there is a valid legal basis, in line with CA regulations and international standards. EXPAND: The principal legal grounds are:

Consent: Where you explicitly agree to the processing of your data (e.g., for marketing communications or optional services).
Contractual Necessity: Data required to create and maintain your user account, process transactions, and provide gaming services under the Terms and Conditions.
Compliance With Legal Obligations: To fulfill requirements under anti-money laundering (AML), know-your-customer (KYC), and responsible gambling laws as mandated by the Malta Gaming Authority and applicable Canadian regulations.
Legitimate Interests: To ensure the security and integrity of boo-casino-ca.com, prevent fraud, conduct analytics, and improve service quality, provided such interests do not override your fundamental rights.

REFLECT: All processing is documented and reviewed regularly to ensure ongoing compliance and user protection.

Purpose of Processing

OBSERVE: Personal data is processed for clearly defined and legitimate purposes. EXPAND: These include:

Providing, operating, and improving casino gaming services at boo-casino-ca.com.
Verifying identity and ensuring compliance with KYC/AML regulations.
Processing financial transactions (deposits, withdrawals, payment verifications).
Conducting analytics for service development and user experience enhancement.
Sending service communications and, where permitted, marketing materials.
Detecting, investigating, and preventing fraudulent or prohibited activities.
Complying with legal reporting and regulatory obligations under CA law.

REFLECT: Data is never processed for purposes incompatible with these objectives without prior notification and consent where required.

Disclosure & Sharing

OBSERVE: boo-casino-ca.com shares personal data only when necessary and in accordance with legal requirements. EXPAND: Data may be disclosed as follows:

Payment Processors: To facilitate deposits and withdrawals, data is shared with regulated payment providers operating under robust data protection standards.
Service Providers: IT, cloud hosting, analytics, and customer support partners contracted under strict confidentiality and data security obligations.
Regulatory Authorities: Data may be disclosed to the Malta Gaming Authority, Canadian regulators, or law enforcement agencies as required by law.
Affiliates and Advertising Networks: Only where you have provided explicit consent, and always in compliance with applicable privacy laws.
Dispute Resolution and Certification Bodies: For fair gaming and dispute management, data may be shared with organizations such as eCOGRA.

Protective Clause: All third parties are contractually bound to maintain the confidentiality, integrity, and security of your data, and may not use it for unauthorized purposes.

International Transfers

OBSERVE: boo-casino-ca.com is operated by a Malta-based entity, and your data may be processed outside Canada, including in the European Union. EXPAND: The following safeguards are implemented:

Standard Contractual Clauses (SCCs): All cross-border transfers are governed by contracts aligned with international data protection standards to ensure adequate protection.
Regulatory Compliance: Transfers are assessed for compliance with applicable Canadian and EU privacy regulations.
Security Measures: Data transferred internationally is subject to the same technical and organizational security controls as within Canada.

REFLECT: By using boo-casino-ca.com, you acknowledge and consent to the transfer of your data in accordance with this section.

Data Retention

OBSERVE: Data is retained only as long as necessary for the specified purposes and as required by law. EXPAND: Retention periods are as follows:

Account and Transaction Data: Retained for up to 5 years from the date of account closure or last activity, in compliance with AML/KYC obligations.
Cookies and Technical Data: Retained for up to 2 years, subject to user settings and browser configurations.
Marketing Consent Data: Retained until you withdraw consent or unsubscribe from communications.

Deletion Criteria: Data is deleted upon user request (where legally permissible), expiration of retention periods, or when processing is no longer necessary.

REFLECT: All deletions are conducted securely and in accordance with recognized industry standards.

Your Rights

OBSERVE: boo-casino-ca.com upholds your rights under Canadian privacy law, the GDPR, and relevant international standards. EXPAND: As a user, you have the following rights:

Access: Request a copy of your personal data processed by boo-casino-ca.com.
Correction: Request rectification of inaccurate or incomplete data.
Deletion ("Right to be Forgotten"): Request erasure of your data, subject to legal and regulatory retention obligations.
Restriction: Request restriction of processing under certain circumstances (e.g., contesting data accuracy or objecting to processing).
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Withdraw Consent: Withdraw your consent for marketing or other processing activities at any time, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

Submit requests via email to [email protected].
All requests are handled free of charge, except where requests are manifestly unfounded or excessive.
boo-casino-ca.com will respond within 30 days of receiving your request. In exceptional cases, this period may be extended by an additional 30 days, with notification.

Regional Compliance Note: boo-casino-ca.com aligns with Canadian federal and provincial privacy laws (including PIPEDA), as well as relevant international frameworks. If you believe your rights have been violated, you may also contact the Office of the Privacy Commissioner of Canada.

Cookies & Tracking Technologies

OBSERVE: boo-casino-ca.com uses cookies and related technologies to enhance your experience and ensure secure service delivery. EXPAND: Types of cookies include:

Session Cookies: Temporary files that enable core website functionality and are deleted when you close your browser.
Persistent Cookies: Remain on your device for defined periods (up to 2 years) to remember preferences and facilitate smoother navigation.
Third-Party Cookies: Provided by analytics and advertising partners (e.g., Google Analytics) to collect aggregate statistics and deliver personalized content.

Cookie Management

You can manage or disable cookies via your browser settings at any time.
boo-casino-ca.com provides an internal cookie management panel for granular control over tracking preferences.

REFLECT: Disabling certain cookies may impact the functionality or user experience of boo-casino-ca.com.

Data Security

OBSERVE: boo-casino-ca.com implements industry-leading security measures to protect your data. EXPAND: Our security program includes:

Encryption: All data in transit is protected using TLS 1.2+ protocols; sensitive data at rest is encrypted using industry-standard algorithms.
Access Controls: Role-based access and multi-factor authentication restrict data access to authorized personnel only.
Security Audits: Regular internal and external audits, including compliance with ISO 27001 and SOC 2 standards, where applicable.
Staff Training: Ongoing data protection and security awareness training for all employees.
Incident Response: Documented procedures for prompt detection, response, and notification of data breaches in accordance with legal requirements.

REFLECT: boo-casino-ca.com is committed to maintaining the confidentiality, integrity, and availability of your personal data at all times.

Complaints & Contacts

OBSERVE: For questions or complaints regarding this Privacy Policy or boo-casino-ca.com's data practices, you may contact our Data Protection Department:

Email: [email protected]
Mailing Address: Elite Business Centre, Trejqa ta' Box Box, Msida, MSD 1840, Malta
Website: https://boo-casino-ca.com

Complaint Procedure

Submit your complaint or inquiry via email or postal mail, providing as much detail as possible.
Our Data Protection Department will acknowledge receipt within 5 business days.
A comprehensive response will be provided within 30 days, or you will be informed of any delay and the reasons for it.
If you are dissatisfied with the response, you may escalate to the Office of the Privacy Commissioner of Canada:
Address: 30 Victoria Street, Gatineau, Quebec, K1A 1H3, Canada
Website: https://www.priv.gc.ca/en/
Phone: +1 800-282-1376
If you are based in the European Union, you may also contact the relevant data protection authority in Malta.

REFLECT: boo-casino-ca.com is committed to resolving all privacy concerns in a prompt and transparent manner.

Updates

OBSERVE: This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. EXPAND: Notification procedures include:

Email notifications to registered users.
Website banner notifications and alerts within your account dashboard.

Version Control: Last updated: November 6, 2025

All material changes will be summarized in a public changelog.
boo-casino-ca.com will provide at least 30 days' advance notice before significant changes take effect.
You have the right to object to changes or close your account before new terms apply.

REFLECT: Continued use of boo-casino-ca.com after updates constitutes acceptance of the revised Privacy Policy.